GGN: our quality policy

ggn-qualità

The reasons why we have been brake professionals since 1977

Since 1977, our company philosophy has always been to do our work to the highest standards, guaranteeing transparency, compliance with quality standards and achieving maximum customer satisfaction. Even today, these are still our core values because only one thing counts: the safety of every customer.

Experience, passion and transparency

We are a company with a great deal of professional experience gained for companies and, above all, in companies. We are a family business with an international vocation, and our ability to present ourselves as a solid and reliable reference in the auto parts and aftermarket allows us to stand out from the competition.

No unfulfilled promises, only concreteness and quality

We make use of a management system that is based on compliance with objectives concerning the constant pursuit of high performance in effectiveness and efficiency, compliance with promised deliveries, technical requirements, budgeted costs, and everything related to a job done in a workmanlike manner and with the minimisation of any risk factors.

Customer satisfaction comes first and we always take targeted action to achieve it:

  • We provide solutions best suited to their needs
  • We supply products that comply with contractual specifications and quality and safety regulations for automotive parts
  • We respect the commercial supply conditions associated with the orders taken
  • We guarantee quality through certifications and stringent controls

At GGN, we place knowing and meeting our customers’ expectations at the heart of our business, considering their satisfaction and loyalty as the most important indicators to look at in order to assess our success.

Innovation and certification 

Our company mission is to provide products of the highest quality and concrete support to improve our customers’ efficiency, safety and operations. What differentiates us from our competitors is our constant commitment and study to improve our offer, so that our standards are the highest in the market and so that we can always have quality and innovation in step with market movements.

In order to achieve our goals and to ensure unparalleled quality, we take care of production by following well-defined and innovative, controlled and certified procedures, with the utmost care and commitment to comply with European and international regulations on the automotive spare parts trade. To find out how our production processes are carried out, we recommend reading our article that explains the steps in detail.

Our production organisation complies with ISO 9001:2015 and is verifiable via QR Code quickly and easily thanks to the new technologies adopted by Bureau Veritas and Accredia that allow an immediate check on the status of our certifications.

The cornerstone of our approach is risk assessment, which is based on a strict control of all business activities and the operating environment. This also allows us to better direct strategic and operational planning and to continue to provide ever-increasing quality standards and careful attention to all our clients’ needs.

Because GGN is always a guarantee. Contact us for more information and choose to put your trust in someone who has been doing this job for over 45 years!

http://www.ggn.it/wp-content/uploads/Certificate-IT314716-G.G.N.-SRL-ISO-9001-REV.1.pdf